We offer a 24 months warranty on our products.
The warranty offered by Montreville is limited for 24 months after the purchase and covers manufacturer’s defects on our watches (bought on our website only). However, this does not cover any abuse you might put your watch through on your own. We will need the order number of your purchase as proof.
If your watch or any part original to your model is not available, a substitute of equal value may be provided for purposes of repair or replacement. If you mail your watch for repair or replacement, you must ensure it is packaged carefully to avoid any damage during shipping. Do not include any special watchband or any other item of personal value in the shipment, as we cannot guarantee its return.
This limited warranty does not cover the following:
- Batteries, straps, bands, crystals, water damage, accidental glass damage, scratches or theft.
- Damage of any kind if there is evidence that the damage was caused by accident, improper use or mishandling of any part of the watch or any accessories, handling that is inconsistent with the instructions or guidelines included with your watch, lack of proper care or improper maintenance, tampering, abuse, wear and tear, or any factor other than a defect in the watch’s parts or workmanship.
- Damage resulting from repair, service, or alterations by anyone other than Montreville is not covered under this warranty, and shall void the warranty.
All implied warranties, including but not limited to the implied warranties of merchantability and fitness, are limited to 24 months from the date of purchase.
Montreville is not liable for incidental, consequential or special damages.