Privacy Policy


Montreville Privacy Policy

This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.montreville.com (the “site”/the "website").

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect at www.montreville.com. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our privacy policy and agree to its terms.

LEGAL PROVISIONS

Website: www.montreville.com
Responsible for the processing of personal data: Montreville, sole proprietorship. Located at Slot 30a, 9290 Berlare, Belgium.
KBO number: 0741.556.981
VAT number: BE0741556981
E-mail: info@montreville.com

ACCESS TO THE WEBSITE

Access to the website is strictly personal. You should not use this website as well as the data and information provided on it for commercial, political or advertising purposes.

CONTENT

All parts (photos, videos, texts, technical applications,...) on this website are legally protected by intellectual property rights. Use, repetition or reproduction of these parts (in whole or only one part) without the written permission of the person responsible is prohibited.

MANAGEMENT OF THE WEBSITE

The administrator of the website may at any time suspend, restrict or interrupt access to certain visitors of the website. Furthermore, the administrator can remove information that may disrupt the functioning of the website or that is contrary to legislation or internet etiquette. The website can be temporarily made unavailable so that necessary updates can be carried out.

LIABILITY

The administrator is not responsible for defects, malfunctions or interruptions in the functioning of the website, as a result of which the website or one of its functionalities is not accessible. The way you connect to the website is your own responsibility. You must take all suitable measures yourself to protect your equipment and data. Moreover, you are responsible for the websites and data that you consult on the internet. 
If the administrator becomes involved in a dispute as a result of your use of the website, he is entitled to recover from you any damage that he suffers or will suffer as a result thereof.
The administrator is not liable for legal proceedings brought against you for the use of the website or services accessible via the internet; for violating the terms of this privacy policy; for damage incurred by you, third parties or your equipment as a result of your connection to or use of the website. You will not be entitled to any compensation by the administrator as a result of this.

PERSONAL INFORMATION WE COLLECT

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the website. We refer to this automatically-collected information as “device information.”

Your personal data means: all information about an identified or identifiable natural person. The following is considered identifiable: a natural person who can be directly or indirectly identified, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more elements characteristic of physical, physiological, genetic psychological, economic, cultural or social identity.

We collect device information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.  Like any other website, www.montreville.com uses cookies. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. www.montreville.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. 

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site. 

Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “order information.”

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

When we talk about “personal information” in this privacy policy, we are talking both about device information and order information.

WHY DO WE USE YOUR PERSONAL INFORMATION?

We use the information we collect for various reasons, including to:

Provide, operate, and maintain our webste; improve, personalize, and expand our webste; understand and analyze how you use our webste; develop new products, services, features, and functionality; communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes; send you emails; find and prevent fraud. 

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 

Additionally, we use this order information to:

Communicate with you; screen our orders for potential risk or fraud and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns). 

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above. In this respect, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your personal information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or web beacons that are used in their respective advertisements and links that appear on www.montreville.com, which are sent directly to the users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that www.montreville.com has no access to or control over these cookies that are used by third-party advertisers.

www.montreville.com's privacy policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

DO NOT TRACK

Please note that we do not alter our site’s data collection and use practices when we see a do not track signal from your browser.

YOUR RIGHTS

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access: you have the right to request copies of your personal data. The right to rectification: you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure: you have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: you have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
The right to lodge a complaint: you have the right to lodge a complaint with a supervisory authority.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@montreville.com. Each request must be accompanied by a copy of a valid proof of identity, which you have signed and stating the address at which you can be contacted. You will receive a reply to the request in due time and within 1 month of the submitted request. Depending on the complexity of the requests and the number of requests, this period can be extended by 2 months if necessary.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including to Canada and the United States.

CCPA Privacy Rights (do not sell my personal information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, does not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

DATA RETENTION

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. 

CHILDREN'S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. www.montreville.com does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

COMMERCIAL OFFERS

You can get commercial offers from the administrator. If you no longer wish to receive these offers, please send an email to info@montreville.com.

If you come across any personal data while visiting the website, you should refrain from collecting it or from any other unauthorized use, as well as from any act that violates the privacy of that person(s). The administrator is under no circumstances responsible in the above situations.

RETENTION PERIOD DATA

The data collected by the website operator is used and stored for the duration as determined by law.

IMAGES AND PRODUCTS OFFERED

No rights can be derived from the images that belong to the products offered on the website.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@montreville.com.